NEW

Join our live weekly demo — see zung.ai's AI agents in action for your institution globally

The #1 intelligent banking platform built for scale.

The #1 AI-Native Core Banking Platform for MFIs and SACCOs — purpose-built for cooperative finance in 180 countries.

From credit scoring to compliance, Powered by most powerful AI tools from day one.

99.99% Uptime SLA Globally
SOC 2 Type II
180+ Countries
1-6-Weeks Go-Live
Free migration
10+
SACCOs & MFIs
4.7/5
Customer satisfaction
$10M+
Loans managed
200K+
End User Clients
Your complete solution for core banking & financial inclusion
Built AI-native Banking OS — Zung.ai unifies every customer touchpoint across Portfolio,
Intelligence, Scheduling, Analytics, and Engagement in one cooperative-native platform.

Loan Portfolio your entire loan book from one intelligent dashboard

Loan Portfolio
Loan Portfolio
Disbursed
$10.4M
↑ 18%
Repayment
94.2%
↑ 2.1%
At-Risk
3.8%
↑ 0.4%
Product Outstanding Repaid Health
BL
Business
$3.2M
92%
Healthy
GL
Group
$1.8M
87%
Healthy
AG
Agri
$2.1M
74%
Watch
EM
Emergency
$640K
96%
Healthy
🤖 AI Insight
Agriculture repayments down 18% in April. Proactive outreach to 62 farmers recommended before month-end.

Real-time visibility into every loan, member, and repayment.

Zung.ai's Semantic Fabric consolidates your entire loan book into one live view. PAR tracking, repayment health, and AI-generated risk flags across every product, from origination to closure.

Live PAR tracking- Sematic Fabric
Early delinquency signals before they escalate
AI-generated insights- Intelligence Layer
Next-best actions for each loan product
Repayment heatmaps - Process Fabric
Branch and segment breakdowns in real time

AI Assistant Agentic AI that works autonomously for your SACCO

Autonomous agents that act — not just advise

Zung.ai's AI agents — autonomously flagging PAR risks, drafting SMS campaigns, scheduling follow-ups, and orchestrating workflows without human bottlenecks. Every action is governed, auditable, and explainable.

Agentic AI workflows-Agentic AI
Loan flagging, scoring, and follow-up run autonomously
Conversational banking-Frontline Fabric
Natural language queries over your entire portfolio
Governed decisions-Process Fabric
Every AI action is audit-trailed and policy-enforced
AI Assistant
AI Assistant
Online
Z
3 loans approaching 90-day PAR — want me to flag them for your loan officer?
SK
Yes — and show highest repayment risk this week.
Z
7 members with elevated signals — 2 missed SMS, 3 irregular M-PESA. Reminder drafted. Send?
Z
📊 Portfolio
⚠️ At-risk
💬 Draft SMS
📅 Maturities
Ask Zung AI about your SACCO…

Unite and empower your SACCO community across mobile, branch, and digital banking.

Repayment Schedule
Repayment Schedule
Mon
20
Tue
21
Wed
22
Thu
23
Fri
24
Sat
25
Sun
26
9:00 AM
Group Loan Repayment Due
Umoja Women's Group · 14 members · $2,800
UW
Auto-reminder sent
11:30 AM
Loan Disbursement
Aisha Kamau · Business · $4,500 via M-PESA
AK
Scheduled
2:00 PM
Overdue Follow-up
Peter Muthoni · Agriculture · $2,750 · 7 days overdue
PM
Call scheduled
4:00 PM
Loan Maturity — Final Instalment
James Otieno · Emergency · $1,200 closes today
JO
On track

Plan and schedule loan disbursements and repayments across multiple products to keep operations running smoothly, even when you’re away.

Receive optimal repayment time suggestions right in the loan editor and use the financial calendar to effortlessly plan schedules with just a few clicks.

Auto-scheduled reminders-Process Fabric
SMS, push, and in-app notifications triggered by events
M-PESA disbursements-Integration Fabric
Instant mobile money payouts at the scheduled time
Overdue escalation-Agentic AI
AI agents trigger follow-up sequences for late payments

Unite and empower your SACCO community across mobile, branch, and digital banking.

Analytics
Analytics — Q1 2026
Disbursed
$3.1M
↑ 18%
Collected
$2.7M
↑ 12%
Members
1,204
↑ 9%
PAR 30d
3.8%
↑ 0.4%
Disbursements vs Collections
Jan
Feb
Mar
Apr
May
Jun
Disbursed
Collected
Disbursement by Product
Business Loans
$1.24M
Agriculture
$860K
Group Loans
$670K
Emergency
$330K

Access comprehensive dashboards with insights across all your financial services.

Unify all your financial operations in one platform — track multiple branches, never miss critical repayment dates, and work together more effectively.

Real-time disbursement tracking-Intelligence Layer
Month-by-month portfolio momentum in one view
Product-level breakdown-Semantic Fabric
Identify which loan types drive the most value
AI risk scoring-Agentic AI
Predictive PAR flags from behavioural & payment patterns

Unite and empower your SACCO community across mobile, branch, and digital banking.

Member Engagement
Member Engagement
💬
Overdue Repayment Reminder
SMS · Triggered · 7-day overdue
312
reached
Running
🎯
New Savings Product
Push + SMS · All members
8,420
reached
Sent
📊
Loan Eligibility Nudge
In-app · Dormant 90d+ members
1,087
in queue
Scheduled
SMS Open Rate
82%
↑ 6% vs last mo.
Push Click-through
57%
↑ 3% vs last mo.
Preview — Repayment Reminder
🏦
Repayment Due Today
Hi Aisha, your instalment of KES 4,500 is due today. Pay via M-PESA Paybill 522522 · Acc: 7845213.

Stay connected to all member activities and transactions in real time.

Build a supportive community by actively responding to member feedback, loan queries, and savings concerns. Use smart insights to stay engaged and foster trust across every channel of your SACCO.

AI-triggered campaigns-Frontline Fabric
SMS, push & in-app messages personalised by member behaviour
82% SMS open rate-Intelligence Layer
Intelligent send-time optimisation across all channels
Cross-sell orchestration-Agentic AI
Eligible members surfaced automatically for new products

Say goodbye to financial guesswork and hello to
AI-native, data-driven cooperative banking

Replace fragmented legacy systems and unify your entire SACCO operation on one AI-native platform.
Semantic Intelligence Fabric
A unified AI data layer that consolidates member behaviour, transactions, and portfolio signals into a single source of truth across every workflow and channel.
Open Integration Fabric
Bi-directional connectors to M-PESA, Airtel Money, credit bureaus, core systems, and payment rails — that feeds AI intelligence across all systems in real time.
Agentic AI — Autonomous Loan Ops
Modular AI agents that originate, score credit, disburse funds, and trigger follow-ups autonomously — mirroring Agentic AI that drives 51% YoY transaction growth at tier-1 banks.
Governed AI — Auditable & Compliant
Every AI agent action is policy-enforced, audit-trailed, and explainable — Zung's Process Fabric model applied to SACCO compliance, ensuring regulatory transparency at every decision point.
Live intelligence across your entire portfolio.
Zung.ai's AI Banking OS coordinates members, employees, and AI agents from a single shared truth. No fragmented systems. No manual handoffs. Just real-time decisioning at SACCO scale.
AI Banking OS Dashboard
AI Banking OS — Portfolio
Live
Portfolio
$0
▲ 12.4%
Repayment
0%
▲ 2.1%
PAR 30d
1.8%
Monitor
Disbursements vs Collections Q1 2026
JanFebMarAprMayJun JulAugSepOctNovDec
🤖 Agentic AI Insight
Agent Activity 3 agents running
Loan #4821 auto-disbursed to Fatuma N. via M-PESA
Just now
Credit score computed — Peter M. approved at 82%
1 min ago
PAR flag raised on Group 12 — proactive SMS sent
3 min ago
AK
Aisha Kamau $4,500 Approved
JO
James Otieno $1,200 Review
FN
Fatuma Nzomo $8,000 Disbursed

The AI-native banking OS built ground-up for
Cooperative financial institutions globally

While platforms serve tier-1 banks at enterprise cost, Zung.ai delivers the same AI-native architecture — Agentic AI, Intelligence Fabric, and composable banking — purpose-built for cooperative finance.
VS
Features included :
AI-Native Banking OS
One shared truth for members, agents & workflows — like Banking OS, built for SACCO scale.
Agentic AI — Loan Origination to Servicing
Autonomous agents that score, disburse, follow up, and flag risk — without human bottlenecks.
Intelligence Fabric — Real-Time Portfolio AI
PAR tracking, delinquency signals, and AI-generated next-best actions from live member & transaction data.
Open Integration Fabric
Pre-built bi-directional connectors — M-PESA, Airtel Money, credit bureaus, payment gateways & core systems.
Multi-Channel Engagement Banking
Mobile, USSD, Web & Agent Networks — composable channel delivery across the full member lifecycle.
Governed AI — Auditable & Compliant
Every agent action policy-enforced, audit-trailed, and explainable — built-in regulatory guardrails.
SACCO-Native Pricing & Expert Support
Enterprise-grade capability at cooperative-scale cost — dedicated onboarding, 24/7 support & account management.
Other Legacy CBS & Digital Platforms
Features included :
No AI-Native Architecture
AI bolted onto legacy systems, not purpose-built for banking intelligence
No Agentic Automation
Manual loan processing and approval workflows with high overhead
Fragmented Data Silos
No unified Intelligence Fabric; AI recommendations lack real-time context
Limited Integration Layer
No native M-PESA, mobile money or African payment rail connectors
Single-Channel Delivery
No USSD or agent banking; fails underserved & low-connectivity members
Opaque AI Decisions
No explainability, audit trails or governance; creates compliance risk
Enterprise Pricing, No SACCO Support
Built for big banks; unaffordable for cooperatives with no specialist guidance

The Full Ecosystem

From AI-native core banking to agentic loan origination, open integration, and conversational self-service — the full Zung.ai ecosystem, purpose-built for cooperative finance.

Core Banking OS · 180+ Countries
Live
Institutions
500+
globally active
Members
12M+
served globally
Active Institutions · Global
BancoSol · Bolivia 🇧🇴
84,200 members · AI Banking OS · Active
Live
CARD MRI · Philippines 🇵🇭
1.2M members · Full GL · Active
Live
KMF · Kazakhstan 🇰🇿
320K members · AI Credit · Active
Live
Ujjivan SFB · India 🇮🇳
7.8M members · Multi-branch · Active
Live
🤖
AI Banking OS · One shared truth for every member, loan & workflow — 500+ institutions globally.
AI-Native Core Banking
SACCOs & MFIs running on a unified AI Banking OS — one shared truth for every member, loan, and workflow
Loan Origination · AI Pipeline
Running
Decision Speed
8s
AI credit score
Daily Decisions
84M+
globally
Active Loan Pipeline · Global
Laleh Mosavi · India 🇮🇳 · $4,200
Score 768 · SHAP logged · Auto-approved · 8s
Approved
Raj Kumar · India 🇮🇳 · $8,000
Score 702 · Bureau checked · Under review
Review
Amara Sy · Senegal 🇸🇳 · $1,800
Score 744 · Alt data · Auto-disbursed
Disbursed
Sofia Torres · Bolivia 🇧🇴 · $3,500
Score 781 · Pre-approved · Awaiting sign
Pending
🤖
18 AI agents · Originate, score & disburse without manual intervention — 180 countries globally.
Agentic Loan Origination
Loan Officers deploying autonomous AI agents that originate, score, and disburse — without manual intervention
Portfolio Intelligence · Global
Live
Portfolio
$2.4B+
▲ 18% YoY
Repayment
97.3%
▲ 2.1%
Regional Performance · Live
Africa
91%
Asia
88%
LatAm
85%
MENA
82%
E.Europe
79%
🤖
AI Insight · MENA SME repayment up 14% post AI nudge campaign — -38% avg NPL globally.
Intelligence-Driven Analytics
Financial Analysts leveraging a Semantic Fabric that turns member behaviour into real-time, actionable portfolio intelligence
Audit & Compliance · 180+ Jurisdictions
Live
Decisions Audited
100%
All AI actions
Policy Violations
Zero
30-day record
Global Decision Log · Live
Loan #8821 · Credit Approved · Nigeria 🇳🇬
Score 742 · SHAP logged · 8s · NDPR compliant
Compliant
AML Flag · Branch Mumbai 🇮🇳
FATF watchlist · Auto-escalated · RBI protocol
Escalated
IFRS 9 Report · ECB · EU 🇪🇺
Auto-filed · GDPR aligned · Acknowledged
Filed
Basel III Report · SAMA · Saudi Arabia 🇸🇦
Auto-generated · Submitted · Approved
Approved
🤖
180+ jurisdictions · GDPR · NDPR · POPIA · FATF · Basel III/IV · IFRS 9 — every AI action policy-enforced globally.
Governed AI Operations
Compliance Officers with explainable AI decisioning — every agent action audited, policy-enforced, and regulatorily transparent
Member Journey · 12M+ Members Global
AI-Driven
Savings Lift
+32%
via AI nudges
Repayment Lift
+28%
AI reminders
Member AI Pipeline · Live
LM
Laleh M. · Iran 🇮🇷 · Score 785
VIP · Upsell: Takaful insurance offer
Upsell
RK
Raj K. · India 🇮🇳 · Score 698
Active · WhatsApp nudge sent · Due 15 Feb
Nudge Sent
AS
Amara S. · Senegal 🇸🇳 · Risk 78%
At-risk · AI: Call today · 90-day warning
Escalate
ST
Sofia T. · Bolivia 🇧🇴 · Score 762
Savings goal 88% · Pre-approve: FD offer
Upsell
🤖
49 languages · AI-driven engagement via WhatsApp, SMS & USSD — 12M+ members globally.
Member Lifetime Orchestration
Cooperative Societies running AI-driven engagement journeys — onboarding to cross-sell, orchestrated end-to-end
System Architecture · 340+ Migrations
Connected
Go-Live
6 wks
guaranteed
Data Loss
Zero
all 340+ migs
Migration Progress · Live
BancoSol ← Temenos T24 · Bolivia 🇧🇴
340K records migrated · 0 errors · Week 5/6
Week 5
Ujjivan SFB ← Oracle Flexcube · India 🇮🇳
7.8M records · Parallel run active · UAT
UAT
Advans ← Custom CBS · Cameroon 🇨🇲
Schema mapped · Data transformation done
Phase 2
Al Amal ← Mambu · Yemen 🇾🇪
Discovery complete · Migration starting
Phase 1
🤖
340+ global migrations · Temenos · Flexcube · Mambu · SAP — 6 weeks, free, zero data loss globally.
Progressive Modernisation
Community Banks modernising without replacing their core — Zung.ai sits above legacy systems as the coordination layer
Agent Workflow · 84M+ Decisions/Day
18 agents active
NPL Reduction
-38%
avg globally
Fraud Detection
300ms
real-time
Live Activity Feed · Global
Loan #9214 auto-disbursed · Philippines 🇵🇭
Credit Agent · M-Pesa rails · 8s total
Just now
Raj K. scored 82% · India 🇮🇳
Credit Agent · Experian + alt data · Approved
1 min
PAR flag Group 04 — SMS sent · Ghana 🇬🇭
Collections Agent · 90-day warning · Auto
3 min
Basel III filed auto · EU Central Bank 🇪🇺
Compliance Agent · GDPR aligned · Done
1 hr
🤖
84M+ decisions/day · 18 agents coordinating disbursements, fraud & compliance — 180 countries globally.
Multi-Agent Process Automation
Operations Teams deploying multi-agent workflows that coordinate disbursements, disputes, and servicing across systems autonomously
Integration Fabric · 50+ Plugins · 195 Countries
Live
Plugins Available
50+
1-click install
Countries
195
global coverage
Live Plugin Volume · Global
Stripe
94%
M-Pesa
88%
Adyen
72%
Experian
65%
Jumio
61%
🤖
50+ global plugins · Stripe · SWIFT · Experian · Jumio · M-Pesa — 195 countries, 1-click globally.
Open Integration Fabric
Fintech-forward MFIs connecting M-PESA, credit bureaus & payment rails through a pre-built, bi-directional integration layer
Conversational AI · 49 Languages · 9 Channels
Online
Languages
49
all channels
Channels
9
unified AI
Live Conversations · Global
¿Cuál es mi saldo? · Bolivia 🇧🇴
Z
Hola Sofia 👋 Saldo: $3,850 · Próximo: 15 Feb · $320
Spanish · WhatsApp · 0.9s
Loan eligibility? · India 🇮🇳
Z
Hi Raj 👋 Score 742 → up to ₹680K pre-approved 🎉
English · USSD · 1.1s
🤖
9 channels · 49 languages · WhatsApp · USSD · App · SMS · IVR — one AI, every member globally.
Conversational Banking
Members accessing savings, loans & statements via AI-powered self-service — USSD, mobile, web, and agent networks unified

One platform. Every financial role.

Engagement banking model — but built ground-up for cooperative finance. Zung.ai unifies every customer touchpoint from onboarding to repayment, across every role in your institution.

Portfolio
$0
↑ 12%
Members
0
↑ 8%
PAR 30
1.8%
Safe
AK
Aisha Kamau$4,500Approved
JO
James Otieno$1,200Review
Live portfolio
SACCO Leaders & Loan Officers
Run your entire lending lifecycle — from credit scoring to disbursement — in one intelligent dashboard. The same unified engagement model delivers to tier-1 banks, built for your SACCO scale and budget.
AI Assistant
Online
Z
3 loans approaching PAR 90 — want me to flag them?
SK
Yes — and send an M-PESA reminder.
Z
Small SACCOs & Microfinance Institutions
Agentic AI that works Zung's AI Factory — automating credit decisions, repayment reminders, and member engagement without needing an in-house tech team. Cost-effective pricing that scales with you.
Team Workspace
+ Add Member
SM
Sarah Mwangi
Loan Officer
ActiveJan 22
DK
David Kariuki
Manager
ActiveJan 21
AO
Amina Ochieng
Advisor
ContributorJan 20
Independent SACCO Operators & Advisors
Role-based access, audit trails, and approval workflows — the same multi-user collaboration infrastructure offers enterprise banks, delivered for independent cooperative operators at a fraction of the cost.
Member Savings Targets
Emergency Fund78%
Q2 Disbursement61%
Capital Reserve44%
AK
JO
FN
PM
+248 members
Cooperative Societies & Community Banks
Manage member savings, track capital reserves, and automate interest calculations — with the same composable banking architecture uses for credit unions, natively adapted for your cooperative model.
Disbursements vs Collections
AI Insight
Portfolio grew 51% YoY — 3 branches outperforming targets.
Credit Unions & MFI Analysts
Real-time PAR tracking, branch benchmarking, and AI-generated risk alerts. Zung clients report a 44% increase in acquisition costs using data-led engagement — now accessible to every MFI on Zung.ai.
Live Activity
Loan #4821 disbursed to Fatuma N. via M-PESA
Just now
KYC verified — Peter M. onboarded successfully
2 min ago
PAR flag raised on Group 12 — review required
5 min ago
Q1 compliance report auto-generated & filed
1 hr ago
SACCO Admins & Compliance Officers
Automated audit trails, KYC workflows, and regulatory reporting — all governed by the same trust-first AI principles builds into every bank deployment. Every decision is transparent, auditable, and secure.

Frequently asked questions

Have other questions? Contact us here so we can help.
What is Zung.ai and how is it different from traditional SACCO software?

AI-native core banking

Built to orchestrate decisions,
not just store data.

Zung.ai is purpose-built for MFIs, SACCOs, cooperative banks, fintechs, digital lenders, Islamic banks, and financial institutions across 180+ countries. While traditional platforms store and manage data, zung.ai deploys 18 autonomous AI agents that coordinate members, loan officers, and workflows across every touchpoint — from onboarding to repayment.

Unlike legacy platforms that bolt AI onto existing architecture, zung.ai is built AI-first from the ground up. Credit scoring, fraud detection, collections, compliance, and member engagement are all powered by AI from day one.


18
Autonomous AI agents
180+
Countries supported
6 wks
Go-live timeline, globally

Key differentiator

Zung.ai is a complete AI-native core banking system — not an overlay, not an add-on. Full GL, loan management, compliance, and member banking in one platform, purpose-built for cooperative finance globally.

What does "Agentic AI" actually mean for my institution day-to-day?

Agentic AI

Real actions, not just
recommendations.

Zung.ai deploys 18 autonomous agents that act — not advise. When a loan application arrives, three agents fire in parallel without a human touching routine cases. Your team focuses on exceptions and relationships. The AI handles the volume, 24/7, globally.


Live agent pipeline — loan application

Credit Decision Agent
Scores creditworthiness, checks history, returns a decision
8 seconds
Fraud Detection Agent
Cross-checks behavioural and transactional patterns in real time
300ms
Regulatory Filing Agent
Queues the compliance record automatically
Automated

84M+
AI decisions made daily
8s
Average credit decision
300ms
Fraud detection speed
−38%
Average NPL reduction globally

Agents run across credit, fraud, collections, compliance, treasury, and member engagement — around the clock.

18 agents · 24/7
Do I need to replace my existing core banking system to use zung.ai?

Deployment

Two paths to
AI-native banking.

Whether you're ready to replace your core today or modernise progressively, zung.ai fits where you are — and gets you to where you need to be.

Recommended
Full core replacement
The fastest path to AI-native banking. Migrate from your existing system in 6 weeks with zero downtime and zero data loss.
  • 6-week go-live globally
  • Zero downtime migration
  • Zero data loss, guaranteed
  • Free migration included
Progressive
Intelligence overlay
Connect zung.ai above your existing core via the Integration Fabric — add AI without replacing your system immediately.
  • AI agents on top of your core
  • Member engagement layer
  • Portfolio intelligence
  • No immediate core swap

Migrated from

Temenos T24 Oracle Flexcube Mifos X Mambu Custom-built systems
Zero data loss guarantee
Every institution's data is fully reconciled before go-live. We have never lost a single record in 10+ migrations globally. Your data arrives complete, verified, and ready from day one.
10+
Institutions migrated
6 wks
Average go-live time
0
Records ever lost
Which payment systems and integrations does zung.ai support globally?

Plugin marketplace

50+ integrations.
One click. No developer.

The zung.ai Plugin Marketplace ships pre-built global integrations across payment rails, credit bureaux, KYC providers, accounting systems, insurance platforms, and AI tools — covering 195 countries globally.

50+
Pre-built integrations
195
Countries covered
9
Member channels

Stripe Adyen PayPal Wise Visa Direct SWIFT GPI M-Pesa MTN MoMo Airtel Money Wave Orange Money
Experian Equifax TransUnion CRIF D&B CreditInfo Metropol
Temenos T24 Oracle Flexcube Finacle Mifos X Mambu SAP Banking Custom CBS

WhatsApp
USSD
Mobile app
Web
SMS
IVR
Field agent app
Card
REST API

Every integration installs in one click — no developer required, no custom code, no delays.

One-click install
How does zung.ai predict portfolio risk before it escalates?

AI intelligence layer

From reactive to predictive.
Stop defaults before they happen.

Zung.ai continuously ingests member behaviour, transaction patterns, repayment history, mobile money activity, and bureau signals to build a real-time risk picture across your entire portfolio — updated every transaction, not every month.

Member behaviour signals
Transaction patterns
Repayment history
Mobile money activity
Bureau signals
Updated every transaction

Day 0
Early signals
detected
30–60 days
Autonomous
outreach triggered
~Day 60
Restructuring
proposed
Day 90+
Default predicted
ahead of time
First missed
Traditional banks
react here

Zung.ai detects delinquency signals at 30–60 days and acts autonomously — 2–4 weeks before the first missed payment. Traditional banking flags overdue loans. Zung.ai prevents them.

AI Collections Agent
Autonomous — no human required for routine cases
1
Predict default 90 days ahead
Analyses risk signals across the full portfolio in real time
Predictive
2
Trigger personalised outreach
WhatsApp or SMS messages tailored to the member's situation
Automated
3
Propose restructuring options
Configurable repayment alternatives surfaced autonomously
Automated
4
Escalate only genuine exceptions
Human judgment reserved for cases that truly need it
Human review
Traditional banking
Reactive
Flags loans already overdue. Manual follow-up. Slow escalation. Defaults become NPLs before action is taken.
Zung.ai
Predictive
Detects risk 30–60 days early. Autonomous outreach. Restructuring proposed. Defaults prevented — not just recorded.
90 days
Default prediction window
30–60d
Early signal detection
−38%
Average NPL reduction globally
How long does migration from our current CBS take?

Migration

Live in 6 weeks.
Zero downtime. Zero data loss.

A proven 4-phase methodology that has delivered 10+ migrations globally — all on time. Free migration is included in every plan.

6 wks
Contract to production
10+
Migrations delivered
<4 hrs
Cutover window
0
Records ever lost

Days 1–5 Weeks 2–4 Weeks 4–6 Week 6
1
Discovery and legacy audit Days 1–5 · Free

We document your data structure, workflows, and integrations — no surprises later. Fully funded as part of your plan.

2
Schema mapping and data transformation Weeks 2–4

100% reconciliation before any data moves. Every record mapped, verified, and validated against your legacy system.

3
Parallel run and UAT Weeks 4–6

Both systems run simultaneously. Outputs are compared automatically — your team signs off before a single user is moved.

4
Cutover and hypercare Week 6

Cutover completed in under 4 hours. Followed by 90-day hypercare support included at no extra cost.


Temenos T24 Oracle Flexcube Finacle Mifos X Mambu SAP Banking Sage Navision Any custom CBS
Zero data loss guarantee

Every institution's data is fully reconciled before go-live. We have never lost a single record across 10+ migrations globally. Your data arrives complete, verified, and ready from day one.

How does zung.ai compare to Backbase, Temenos, Mambu, and others?

Competitive landscape

Built for a category
everyone else ignores.

No other platform combines AI-native core banking, cooperative finance workflows, and per-member SaaS pricing — delivered in 6 weeks globally. Here is why every major alternative falls short.

Platform Full CBS AI-native MFI/SACCO Go-live Cost
zung.ai 6 weeks Per-member SaaS
Temenos T24 12–24 months $500K–$5M
Backbase 12–18 months Enterprise
Mambu Months Scales rapidly
Finastra 18–24 months $1M+
nCino Months Salesforce dep.
Kore.ai Chatbot only
Galileo Payments only
Q2 US only
Kiya.ai No fixed date Custom billing

The gap zung.ai fills
No other platform does all of this
AI-native core banking 18 autonomous agents 50+ global integrations Cooperative finance workflows Per-member SaaS pricing Live in 6 weeks globally
Which regulatory frameworks and jurisdictions does zung.ai comply with?

Compliance and security

Compliant by design.
Not by addition.

Every AI agent action is policy-enforced, fully audit-trailed, and explainable to regulators across 180+ jurisdictions. No agent can act outside its defined boundaries. Loan officers retain override authority on every decision globally.

Policy-enforced agents
No AI agent can act outside its defined boundaries — ever.
Full audit trail
Every action logged, timestamped, and explainable to regulators.
Human override authority
Loan officers retain override rights on every decision globally.
Regulator-explainable AI
Decision logic surfaced in plain language for any regulator.
Compliance Engine
Automated regulatory reporting

Auto-formats and submits reports to local regulator portals in 12+ countries. Regulatory filings that once took days happen automatically — formatted correctly, submitted on time, every time.


African regulators
CBK Kenya CBN Nigeria Bank of Ghana RBZ Zimbabwe BNR Rwanda SASRA

+ 30 more central banks globally

Global frameworks
GDPR NDPR POPIA CCPA India DPDP Basel III/IV FATF AML/CFT IFRS 9 CGAP
SOC 2 Type II
Certified
ISO 27001
Aligned
PCI DSS Level 1
Compliant
AES-256 encryption
At rest
TLS 1.3
In transit
Penetration testing
Quarterly
180+
Jurisdictions covered
12+
Regulator portal integrations
30+
Central banks supported
Is zung.ai's AI governed, auditable, and secure at bank grade?

AI governance and data security

Governed AI is core
to the architecture.

Every AI agent operates within explicit policy boundaries. Every credit decision, disbursement, and compliance action produces a timestamped, immutable audit record with full SHAP explainability — suitable for regulatory inspection globally.

99.99%
Uptime SLA
60+
In-country hosting options
TLS 1.3
All data in transit
Quarterly
Third-party pen testing

Explicit policy boundaries
Every agent is constrained — no action outside defined limits, ever.
SHAP explainability
Every AI decision explained in plain language, suitable for regulators.
Human override authority
Loan officers retain full override rights on every AI decision globally.
Immutable audit trail
Timestamped, tamper-proof records for every action across the platform.
Audit record — every decision
Produced automatically for every credit, disbursement, and compliance action
Timestamped and immutable — records cannot be altered after creation
Full SHAP explainability — the reasoning behind every AI decision, in plain language
Regulator-ready — formatted for inspection across 180+ jurisdictions globally
Institution-specific encryption keys
Scale and Enterprise plans

Your institution holds its own encryption keys. If keys are revoked, your data becomes unreadable to everyone — including zung.ai. Complete data sovereignty, by design.

AES-256 at rest TLS 1.3 in transit Key revocation supported Scale & Enterprise plans
Data sovereignty hosting

Deploy in-country to meet local data residency requirements. Available across 60+ jurisdictions globally — your data stays where your regulators require it.

60+ jurisdictions
How is zung.ai priced — is it affordable for smaller institutions?

Zung.ai pricing plans — Starter, Growth, Scale, and Enterprise

Pricing

Per-member pricing.
Any size institution.

Built for 500-member community SACCOs to 500,000-member MFI networks. No hidden fees, no enterprise consultant required, no credit card needed to start.

Monthly Annual Save 20%
20%
Women-led MFIs
Special pricing programme, all plans
15%
Rural SACCOs
Special pricing programme, all plans

Included in all plans

Free data migration from any CBS
6-week go-live guarantee
Zero data loss guarantee
90-day hypercare support
No credit card to start
Per-member SaaS pricing
Does zung.ai work in my country?

Global operations

180+ countries.
Your data stays local.

In-country cloud hosting available in 60+ jurisdictions for institutions with data localisation or sovereignty requirements. Dedicated regional support teams in every major market globally.

180+
Countries of operation
60+
In-country hosting options
8
Major regional markets

Nigeria
AWS Lagos
Kenya
AWS Nairobi
South Africa
AWS Cape Town
India
AWS Mumbai
European Union
AWS Frankfurt
UAE
AWS Dubai
+ 54 more jurisdictions globally
Contact the team for your region

Africa
Sub-Saharan and North Africa
Asia Pacific
East Asia, Southeast Asia, Pacific
South and Southeast Asia
India, Bangladesh, Philippines and more
MENA
Middle East and North Africa
Latin America
Mexico, Brazil, and wider LatAm
Eastern Europe
CEE and CIS markets
Cross-border data transfers
Conducted under appropriate legal mechanisms in each jurisdiction
Standard Contractual Clauses (SCCs) — EU and UK cross-border transfers
Adequacy decisions — where applicable by jurisdiction
Equivalent mechanisms — applied in every jurisdiction globally
All major local regulatory reporting frameworks supported globally

Every major market has a dedicated regional support team — local expertise, local languages, local regulatory knowledge. Wherever you operate, we operate too.

We're a bank, fintech, or digital lender — is zung.ai right for us?

Zung.ai institution types — 10 financial institution categories served globally

Who we serve

10 institution types.
One AI-native platform.

Purpose-built for cooperative finance — and architected to serve the full spectrum of financial institutions globally. Multi-currency, composable, and AI-native from day one.

10
Institution types served
180+
Countries globally
340+
Institutions live


Microfinance institutions (MFIs)
SACCOs
Cooperative banks
Community banks
Digital lenders
Fintechs
Neobanks
Islamic banks
NGO-MFIs
Government development finance

Every institution type gets a purpose-configured deployment — not a generic setup. Workflows, compliance, and AI agents tuned to your category from day one.

Purpose-configured
Does zung.ai support Shariah-compliant Islamic banking products?

Islamic banking

Full Shariah-compliant
core banking. Built in.

A complete Islamic banking module with AAOIFI-aligned financial statements, automated Zakat computation, and Shariah supervisory board reporting — built into the core platform from day one, not added on top.

Not an add-on. Not a module. Built in.

Every Islamic finance workflow — product structuring, Zakat computation, Shariah audit trails, and AAOIFI reporting — is native to the zung.ai architecture globally. Islamic institutions get the same AI-native speed, 6-week go-live, and zero data loss migration as all other institution types.


Murabaha
مرابحة

Cost-plus financing — the institution purchases an asset and resells at a disclosed markup. Widely used for trade and consumer finance.

Ijara
إجارة

Lease-to-own structure — the institution leases an asset to the customer with option to purchase at end of term.

Musharaka
مشاركة

Joint venture partnership — profit and loss shared between institution and customer according to agreed ratios.

Mudaraba
مضاربة

Profit-sharing investment — institution provides capital, customer provides expertise. Profit split; loss borne by capital provider.

Takaful
تكافل

Cooperative insurance — members contribute to a shared fund that provides mutual protection, Shariah-compliant alternative to conventional insurance.

Qard Hassan
قرض حسن

Benevolent loan — interest-free financing extended as a welfare obligation. Repayment of principal only.

Wakala
وكالة

Agency arrangement — the institution acts as agent to invest funds on behalf of the customer for an agreed fee, with no guaranteed return.


AAOIFI-aligned statements
Financial statements formatted to AAOIFI standards automatically
Automated Zakat computation
Computed per member, per cycle — no manual calculation required
Shariah board reporting
Supervisory board reports generated automatically each period

MENA
Middle East and North Africa
Southeast Asia
Malaysia, Indonesia, Philippines
East Africa
Kenya, Tanzania, Uganda
Central Asia
Kazakhstan, Kyrgyzstan and more
AAOIFI-aligned — globally

All Islamic finance workflows, audit trails, and financial statements conform to AAOIFI standards — accepted across MENA, Southeast Asia, and all major Islamic finance markets globally.

AAOIFI-aligned
Who owns the AI models — can we train on our own data?

AI model ownership

Your models. Your data.
Always.

Train custom credit scoring and fraud detection models on your own loan book — no data science team required. Models retrain automatically with your latest origination and default data. Your institution owns everything.

You own all your data
Your member data, loan book, and transaction history are yours — always. Never used to train shared models.
You own your AI models
Models trained on your data belong to your institution. Portable, explainable, and fully under your control.
Institution-specific encryption
Your encryption key means your data is unreadable to everyone — including zung.ai — without it.
Data never leaves your jurisdiction
In-country hosting ensures data sovereignty compliance wherever you operate globally.

AI Model Training Studio
No data science team required
Scale & Enterprise
1
Connect your loan book
Your origination data, repayment history, and default records feed the training pipeline automatically — no exports, no uploads.
2
No-code model training
Configure credit scoring or fraud detection models through a guided interface — no Python, no data scientists, no external consultants.
3
Champion-challenger testing
New model versions compete against your current scorecard automatically. The best-performing model promotes itself — no manual intervention.
4
Automatic retraining
Models retrain continuously with your latest origination and default data — keeping your scorecard at peak performance globally.
SHAP explainability
Every decision explained in plain language — suitable for regulators and loan officers
Champion-challenger
Scorecards tested automatically — best performer promoted without manual steps
Automatic retraining
Continuously updated with latest loan book data — no scheduled retraining needed
Your key. Your data. Full stop.

Institution-specific encryption keys mean your data is unreadable to everyone, including zung.ai, without your key. Revoke your key and your data becomes inaccessible instantly — complete sovereignty by design.

AES-256 at rest TLS 1.3 in transit Key revocation supported Data never leaves your jurisdiction
Scale plan
AI Model Training Studio included
Enterprise plan
Full custom model configuration
Can zung.ai handle multi-branch and multi-institution management?

Multi-branch and network management

Unlimited branches.
One platform. One view.

Multi-branch operations, umbrella networks, and multiple independent institutions — all managed from a single platform with no limits on branches or entities. Role-based access keeps data isolated at branch level while head office sees everything in real time.

Unlimited
Branches and entities
47
Largest live deployment
Real-time
Network-wide intelligence

Head office — consolidated view
All branches · Real-time · AI risk flags
Network PAR
2.4%
Disbursed MTD
$4.2M
Repayment rate
96.8%
AI flags today
3 active
Branch 24
Nairobi, Kenya
PAR 304.1%
Active loans847
AI flagRisk alert
Branch 07
Lagos, Nigeria
PAR 301.8%
Active loans1,203
AI flagClear
Branch 31
Accra, Ghana
PAR 302.1%
Active loans634
AI flagClear
+ 44 more branches monitored in real time 47 total · 0 offline
Head office
Consolidated PAR across all branches
Network-wide disbursements and repayments
AI risk flags from every branch
Cross-branch portfolio analytics
Branch staff
Their branch data only — fully isolated
Local member and loan management
Branch-level AI agent actions
Cannot see other branches' data
AI agents across all branches — simultaneously
No branch left unmonitored

AI agents operate across every branch at the same time — not sequentially, not in batches. Credit risk, fraud detection, and collections agents monitor every loan book in your network in real time, raising flags the moment thresholds are crossed.

Live example

The credit risk agent monitors Branch 24 in Nairobi and Branch 07 in Lagos simultaneously — detecting a PAR threshold breach in Nairobi at 03:47 AM and escalating to head office before the branch opens.

Largest live deployment

47 branches managed from a single zung.ai platform — one head office view, one AI layer, zero data silos. Branch staff see only their data. Head office sees everything.

Still have questions?

Our global team of AI banking specialists is ready to walk you through the platform — in your timezone, for your institution type, in your market globally.

Trusted by financial institutions across 180 countries

We turn fragmented loan books, manual processes, and legacy systems into one intelligent banking OS — built for the way cooperatives actually work.
⭐ 4.9 out of 5 · based on verified institution reviews
10+ institutions live globally
"Zung cut our loan approval time from 3 days to 8 seconds. Our field agents now disburse via M-PESA without touching the back office."
CEO, West Africa MFI · 42,000 members
"We migrated from Temenos in 5 weeks with zero data loss. The AI credit scoring alone reduced our PAR by 2.1% in the first quarter."
CFO, Ujjivan-class MFI · India
"Finally a platform that understands cooperative finance. USSD banking reached members we couldn't serve before — no smartphone, no problem."
Operations Director, East Africa SACCO · 12,000 members

Available everywhere your members are

Nine channels. One AI brain. Every member reached — wherever they are, whatever device they use, with or without internet. Zung.ai unifies every member touchpoint under a single intelligence layer — so a loan started on USSD in a rural village, continued on WhatsApp, and approved by a field agent offline all share the same real-time context. No fragmented systems. No dropped handoffs.
Just seamless AI banking across every channel globally.
Web Portal
A full-featured internet banking portal for members who prefer desktop or browser-based access — account management, loan self-service, savings goals, document upload, and statement download. Fully responsive across all devices globally.
Mobile App
A fully branded iOS and Android banking app for your members — loan applications, repayment, savings tracking, statements, and AI financial coaching in 49 languages. Offline-capable for low-connectivity markets. Go live with your own branded app in weeks, not months globally.
Desktop App
The zung.ai operations platform for your institution's team — loan officers, branch managers, compliance officers, and executives all working from one unified dashboard with real-time portfolio intelligence, AI insights, and branch performance data globally.
Field Agent App
A purpose-built mobile app for loan officers and field agents — loan origination, KYC capture, repayment collection, and group meeting management, all working completely offline. Data syncs automatically the moment connectivity returns. Built for the last mile globally.
WhatsApp Banking
Full banking in the app your members already use every day. Balance checks, loan applications, repayment, mini-statements, and AI-powered member support — all via WhatsApp Business API in 49 languages. No app download required. 2B+ potential users globally.
USSD Banking
Banking on any mobile phone — no smartphone, no internet, no app needed. USSD menus work on every handset across every mobile network, reaching members in the most remote communities. The only channel that truly leaves no member behind globally.
Open Finance APIs
300+ REST API endpoints for fintech builders, embedded finance deployments, and custom integrations. Full OpenAPI 3.0 specification, SDKs in 6 languages, webhook streaming for 40+ real-time events. Build any member experience on top of the zung.ai core globally.
SMS & IVR
Automated SMS repayment reminders, loan approval notifications, and balance alerts — plus IVR voice banking for members without data or literacy constraints. Delivered via Africa's Talking, Twilio, Infobip, and all major regional messaging gateways globally.
One intelligence layer. All channels unified.
Every interaction — whether via WhatsApp in Lagos, USSD in rural Uganda, or the mobile app in Jakarta — feeds the same AI member profile in real time. Your institution knows every member, on every channel, at every moment globally.

#1 AI-Powered Core Banking for MFIs & SACCOs

Ready to transform your institution with AI?

Join SACCOs, MFIs, and banks already running on Zung — from onboarding to lending, compliance to growth, all powered by AI.