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●Platform Status All systems operational
◆Uptime 99.99% this month
●Incidents Zero this week
◆API Response time 84ms avg
●Global 180+ countries monitored
◆Last Check Updated live
●Platform Status All systems operational
◆Uptime 99.99% this month
●Incidents Zero this week
◆API Response time 84ms avg
●Global 180+ countries monitored
◆Last Check Updated live
Platform Status · zung.ai Global
All Systems Operational
Last checked: Live
Platform Status
Real-time status for every zung.ai service — core banking, AI agents, API gateway, mobile channels, and cloud infrastructure across 180+ countries globally.
Current uptime
99.99%
Platform uptime this month
84ms
Average API response time
Zero
Incidents in past 7 days
180+
Countries monitored globally
System components
All systems operational.
Real-time status for every component of the zung.ai platform globally.
⚡
Core Banking Engine
Real-time GL, EOD processing, interest engine
99.99% / 30d● Operational
🧠
AI Intelligence Layer
Credit scoring, fraud detection, 18 AI agents
99.99% / 30d● Operational
🔌
API Gateway
REST APIs, webhooks, 300+ endpoints
99.99% / 30d● Operational
📱
WhatsApp & USSD Banking
Member-facing channels — all 9 active
99.98% / 30d● Operational
🔐
Authentication & RBAC
Login, MFA, session management
100% / 30d● Operational
☁️
Cloud Infrastructure
AWS & Azure — all regions
99.99% / 30d● Operational
🔗
Mobile Money Connectors
M-Pesa, MTN MoMo, Airtel, Wave, 40+ rails
99.97% / 30d● Operational
📊
Reporting & Compliance
Regulatory reports, IFRS 9, Basel dashboards
100% / 30d● Operational
🛡️
Data Encryption Vault
AES-256 at rest, TLS 1.3 in transit
100% / 30d● Operational
Uptime history — 90 days
90-day uptime history.
Each bar represents one day. Hover for details. Green = fully operational globally.
Recent incident history
No incidents this week.
Last incident resolved 47 days ago. Full incident history below globally.
✅ Resolved — Mobile Money Connector Latency (M-Pesa)47 days ago
M-Pesa STK push responses were experiencing 3–8s delays for institutions in East Africa due to a Safaricom API rate limit adjustment. Resolved within 38 minutes. No transaction data was lost. 0 institutions experienced failed transactions globally.
✅ Resolved — API Gateway Elevated Latency61 days ago
REST API response times elevated to 340ms average (vs 84ms baseline) for 22 minutes due to a database query optimisation rollout. Auto-rollback triggered. Full recovery at 22 minutes. Zero data loss globally.
✅ Resolved — Scheduled Maintenance Window89 days ago
Planned infrastructure upgrade completed during scheduled Sunday maintenance window (02:00–04:00 UTC). All systems restored 14 minutes ahead of schedule globally.
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99.99% SLAReal-time alertsIncident reportsGlobal monitoring